Who we are

This notice explains how we collect and use your personal data when you interact with our website, https://logitize.ai, and any related subdomains.

By providing us with your personal information, you confirm that you are at least 13 years of age.

Logitize SRL, a company registered in Moldova, is the data controller responsible for your personal data (referred to as “we,” “us,” or “our” in this notice).

Contact Information

• Legal entity: Logitize SRL
• Email: support@logitize.ai
• Office address: 14 Alexandru Lapusneanu, str., Chisinau, Republic of Moldova, Postal code 2004MD

It’s important that we hold accurate and up-to-date information about you. Please inform us if your personal data changes at any time by emailing support@logitize.ai.

Comments

Personal data refers to any information that can be used to identify an individual. This does not include anonymized data.

We may process the following types of personal data:

1. Communication Data: Includes messages you send to us via our website forms, email, social media, or any other method of communication. This data is processed for the purpose of replying to your inquiries, maintaining records, and managing legal claims. We process this data based on our legitimate interest to respond to communications and maintain accurate records.
2. Customer Data: This covers information relating to purchases of our services or products, such as your name, address, contact details, and payment information. We use this data to fulfill your orders and keep transaction records. The lawful basis for this processing is the need to perform a contract between you and us or to take steps at your request before entering into such a contract.
3. User Data: Includes information about how you engage with our website, such as the pages you visit and any content you submit for publication. This data helps us manage and secure our website and services. The legal basis for processing is our legitimate interest in ensuring smooth website operations and security.
4. Technical Data: Involves information like your IP address, browser type, and usage data, including visit duration and interaction patterns. This data is collected via analytics tools to better understand user behavior and improve our website and services. We process this data based on our legitimate interest in enhancing our website and business.
5. Marketing Data: Includes your preferences in receiving marketing communications from us or third parties. We use this data to manage your participation in promotions and deliver relevant advertisements. Our legal basis for processing is our legitimate interest in expanding our business and developing effective marketing strategies.

We may combine customer, user, technical, and marketing data to tailor content and advertisements to you, including through platforms like Facebook. Our legal basis for this is legitimate interest, aimed at business growth.

MARKETING COMMUNICATIONS

We process personal data for marketing purposes based on your consent or our legitimate interest in growing our business.

You may receive marketing communications from us if:

• You have made a purchase or requested information about our services, or
• You have explicitly opted in to receive such communications, and you have not unsubscribed.

We will always seek your consent before sharing your personal data with any third parties for their own marketing purposes.

You can opt-out of marketing messages at any time by clicking the unsubscribe link in our emails or by contacting us at support@logitize.ai.

If you opt out of marketing communications, this will not affect data provided during other transactions, such as purchases or registrations.

Sensitive Data

We do not process any special categories of personal data, such as information about race, religion, sexual orientation, or health. Similarly, we do not process data about criminal offenses.

If we need personal data from you to comply with legal obligations or to fulfill a contract and you do not provide it when requested, we may not be able to deliver the services or products you requested.

We will only use your personal data for the purposes for which it was collected unless we determine it is needed for a related purpose. If a new purpose arises, we will notify you and explain the legal grounds for processing.

How we collect your data

We may collect data directly from you (e.g., when you fill out a form on our site or email us) or automatically as you browse our website, using cookies and similar technologies. For more details, please refer to our Cookie Policy.

We may also receive information about you from third parties such as analytics providers or advertising networks.

Who we share your data with

We may share your personal data with:

• Service providers that offer IT and system administration services.
• Freelancers or contractors providing administrative or development support.
• Professional advisors such as lawyers, auditors, or insurance providers.
• Regulatory authorities where required by law.
• Third parties in the event of a merger, sale, or reorganization of our business.

We ensure that all third parties processing your data adhere to legal requirements for security and confidentiality.

INTERNATIONAL TRANSFERS

As we operate globally, your personal data may be transferred outside of the European Economic Area (EEA). In such cases, we ensure that adequate safeguards are in place to protect your data, such as:

• Transferring data to countries approved by the European Commission as providing sufficient protection.
• Using specific contracts or certification mechanisms approved by the European Commission to safeguard your data.

How long we retain your data

We will keep your personal data only as long as necessary for the purposes for which it was collected, including fulfilling legal or regulatory requirements.

For tax purposes, we are legally required to keep customer information (such as contact details and transaction data) for seven years.

Where possible, we will anonymize your data for research or statistical purposes, in which case we may use this information indefinitely without further notice.

What rights you have over your data

As a data subject under GDPR, you have the right to:

• Request access to your personal data.
• Request correction or deletion of your data.
• Request restrictions on processing or object to processing.
• Request the transfer of your data to another party.
• Withdraw consent where consent is the basis for processing.

You can find more information on your rights on the European Data Protection Board’s website.

If you wish to exercise any of these rights, please contact us at support@logitize.ai. We aim to respond to all requests within one month, although complex requests may take longer.

Embedded content from other websites

Our website may contain links to third-party sites or services. Please note that we do not control these websites and are not responsible for their privacy practices. We recommend reviewing their privacy policies before sharing any personal data.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Cookies

At Logitize SRL, we use cookies and similar technologies to enhance your experience on our website, https://logitize.ai. This Cookie Policy explains what cookies are, how we use them, and your options regarding their management.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, or other) when you visit a website. They help the website remember information about your visit, making it easier for you to return and use the site. Cookies can also be used to analyze traffic and personalize your browsing experience.

How We Use Cookies

We use cookies for a variety of purposes, including:

• Essential Cookies: These cookies are necessary for the website to function properly. Without them, certain features such as logging in or completing purchases may not work.
• Performance Cookies: These cookies help us understand how visitors interact with our website by collecting anonymous usage data, such as which pages are visited most often. We use this information to improve our website’s performance and user experience.
• Functionality Cookies: These cookies remember your preferences, such as language settings or regions, to provide a personalized browsing experience.
• Targeting/Advertising Cookies: These cookies track your online activity to help deliver more relevant advertisements based on your interests. They also limit how often you see a particular ad and help measure the effectiveness of our advertising campaigns.

Types of Cookies We Use

1. Session Cookies: These cookies are temporary and are deleted once you close your browser. They help with things like logging in or remembering items in your shopping cart.
2. Persistent Cookies: These remain on your device for a set period (or until you delete them) after your browser is closed. They help with remembering login details or other settings for future visits.
3. Third-Party Cookies: Some cookies on our website are placed by third parties (e.g., Google Analytics or Facebook). These cookies are used to track user behavior across different websites and show targeted advertisements. We have no control over the cookies set by third parties, so we recommend you review their respective privacy policies.

Managing Cookies

You have the option to control and manage cookies through your browser settings. Most browsers allow you to:

• Accept or reject cookies.
• Delete cookies.
• Set preferences for certain types of cookies.

Please note that if you choose to block or delete cookies, some features of our website may not function properly, and your experience could be affected.

How to Adjust Your Cookie Preferences

• For Google Chrome: Go to Settings > Privacy and Security > Cookies and other site data.
• For Firefox: Go to Preferences > Privacy & Security > Cookies and Site Data.
• For Safari: Go to Preferences > Privacy > Block all cookies.
• For Microsoft Edge: Go to Settings > Cookies and Site Permissions > Manage and delete cookies.

For more information on how to manage cookies on different browsers, you can visit www.allaboutcookies.org.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect any changes in technology or legal requirements. We recommend checking this page periodically to stay informed of how we use cookies.

If you have any questions about this Cookie Policy or how we handle your personal data, please contact us at support@logitize.ai.